Help For adminsAll topics
Reviewing feedback
Review queue shows everything your team has raised that is waiting for you, with a count beside it. The other tabs keep the history: what was sent to the developers, what was not sent on, and who decided each one. Press a column heading to sort by it.
- Open Review queue and choose an item.
- Try it yourself. It is your job to confirm what has been reported is actually happening.
- Correct anything that is wrong before it goes: title, description, type, severity, platform, screen or steps. The original wording is kept.
- Tick I have tried this myself and it happens.
- Press Approve and send. The person who raised it is told.
TipIf sending ever fails, the item shows Could not send and stays in your queue with a Retry sending button. Nothing is lost. Anything you raise yourself as an admin skips the queue and goes straight to the developers.
NextNot sending something on