Help For adminsAll topics

Managing your team

Anyone with an email address on your organisation's domain can create their own account. You decide who can approve.

  1. Open Team.
  2. To add someone, open Invite someone, enter their name and work email, and choose User or Admin. They are emailed a link to set their password, and show Not confirmed yet until they do.
  3. Use Make admin or Make user to change what someone can do.
  4. Use Deactivate when someone leaves, and they show Deactivated. Reactivate brings them back to Active.
TipAccounts are never deleted, so what someone raised stays on record. Your organisation always keeps at least one admin, and a second one means approvals never stall while you are away.
NextNotifications for your organisation