Help For adminsAll topics

Reviewing feedback

Review queue shows everything your team has raised that is waiting for you, with a count beside it. The other tabs keep the history: what was sent to the developers, what was not sent on, and who decided each one. Press a column heading to sort by it.

  1. Open Review queue and choose an item.
  2. Try it yourself. It is your job to confirm what has been reported is actually happening.
  3. Correct anything that is wrong before it goes: title, description, type, severity, platform, screen or steps. The original wording is kept.
  4. Tick I have tried this myself and it happens.
  5. Press Approve and send. The person who raised it is told.
TipIf sending ever fails, the item shows Could not send and stays in your queue with a Retry sending button. Nothing is lost. Anything you raise yourself as an admin skips the queue and goes straight to the developers.
NextNot sending something on